🛡️ HEALTH & SAFETY

At Cream Castles, safety is our top priority. All of our inflatable play equipment is installed and operated in line with the BS EN 14960 standard and the Health and Safety Executive guidelines.

Bouncy castles and inflatables are a fantastic way to bring people together — but when set up incorrectly or used without proper controls, they can present serious risks. By following strict safety protocols, we make sure our inflatables are built, tested, and operated to the highest industry standards — keeping both our customers and our team safe.

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⚖️ HEALTH & SAFETY AT WORK ACT 1974

Every inflatable hire company in the UK must comply with the Health and Safety at Work Act 1974. This places a duty of care on the operator, hirer, and employees to do everything reasonably practicable to ensure safe use of equipment at all times.

This includes:

  • Providing safe and suitable equipment

  • Ensuring correct setup and supervision

  • Reducing and controlling foreseeable risks

These measures apply whether you’re booking for a private garden party or a large corporate event .

🧾 PUWER – PROVISION AND USE OF WORK EQUIPMENT REGULATIONS

Under PUWER, all inflatable play equipment must be inspected and tested annually by a competent person. This confirms that it meets BS EN 14960 standards and remains safe for use.

Testing covers:

  • Structural integrity and fabric condition

  • Anchor points and wind stability

  • Blower performance and PAT testing

  • Operating instructions and labeling

🧪 INFLATABLE TESTING – PIPA & ADIPS

We only use industry-recognised testing bodies:

  • PIPA

  • ADIPS

Our inflatables are PIPA tested annually (unless under 12 months old and covered by the manufacturer). Each inflatable is registered and can be checked publicly online.

👉 Verify equipment on the PIPA register

🧭 EN 14960 SAFETY REQUIREMENTS

Our equipment meets or exceeds all BS EN 14960 safety requirements, including:

  • ✅ Anchorage: All outdoor inflatables are secured with the correct number of anchor points and ground stakes (minimum 163 kg pull resistance each).

  • ⚡ Blowers & Power: All blowers are safely positioned, protected, and PAT tested.

  • 🧍 Safe Access & Exits: Clear routes are maintained at all times with mats securely placed at entrances and exits.

  • 📝 Operating Instructions: Each unit has clear signage stating maximum users, height and weight limits, and supervision requirements.

  • 🌬️ Weather Conditions: Outdoor inflatables are taken out of use if wind speeds exceed 24 mph (38 km/h), including gusts.

  • 👀 Supervision: All units must be supervised by a competent attendant throughout use.

This applies whether we’re setting up indoors for winter and Christmas parties or outdoors during summer events.

🧰 RISK ASSESSMENTS

We carry out risk assessments for every hire to identify and manage potential hazards:

  • Small Garden Hires: Visual risk assessment carried out on-site — no paperwork required.

  • Larger Events: Full written checklist completed and signed by both our team and the event organiser.

This ensures every inflatable is installed correctly, with clear control measures in place.

🧭 METHOD STATEMENTS

Although not legally required, we use method statements for all installations to make sure our staff follow consistent, safe procedures. This includes:

  • Correct handling and installation

  • Anchoring and power setup

  • Weather checks and positioning

  • Emergency procedures

  • Safe pack-down and storage

🧾 PUBLIC LIABILITY INSURANCE

We hold comprehensive insurance cover to protect our customers and business:

  • £5 million Public Liability Insurance

  • £10 million Employers Liability Insurance

Our cover is backed by a major insurer, and certificates are available on request.

🧑‍🔧 RPII ACCREDITED OPERATORS

Our team is fully trained and certified through the Register of Play Inspectors International (RPII). You can find us listed on their website under “Inflatable Play Operators/Attendants.”

Our training covers:

  • Safe handling and transport

  • Setting up outdoors and indoors

  • Perimeter safety zoning

  • Correct anchoring methods

  • Routine inspections

  • Attendant & operator responsibilities

  • Accident and emergency procedures

  • Safe dismantling and storage

💬 OUR COMMITMENT TO SAFETY

By strictly adhering to BS EN 14960, PUWER, and HSE guidance, we guarantee every inflatable provided by Cream Castles is safe, compliant, and professionally managed.

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