Cream Castles South Yorkshire Inflatable Hirers Club Member

06 June 17 - Why your bouncy castle hire should start with Cream Castles

Reasons for hiring a bouncy castle

Hiring a bouncy castle is a hugely popular choice amongst many people in South Yorkshire. We all want to make a huge success of our parties and events and hope everyone leaves fully entertained. We love to see the smiles and laughter on our children's faces and watch them having fun at their birthday.

We love to have friends over to adult gatherings and enjoy a beer or two and have a good time. We also like to attend or even organise large events bringing people and communities together, building team spirit and morale amongst colleagues. So what better way to do all this and go beyond all expectations and make your event really special?

Bouncy castle hire customer service

Cream Castles know a thing or two about making events and parties a huge success. Our equipment is second to none and simply speaks for itself. However, It's the finer details that count, like the service we provide from start to finish. From the moment we answer the phone and give you the best advice on what equipment or service you may need.

Right through to the delivery and collection of equipment on the special day. We like to keep you regularly updated along the way with emails, reminding you of your delivery and the equipment you have ordered. We try to give impeccable service to all our South Yorkshire bouncy castle hire customers.

Bouncy castle hire logistics

We are coming up to five years hiring now and our record is very good with stacks of positive feedback from a broad range of customers. We have bouncy castle hire customers from Sheffield, Rotherham, Barnsley, Doncaster, Worksop and Chesterfield. Covering such a vast area is no easy task I can tell you but we do it very well and our record speaks for itself.

I will be the first to admit, that not everything goes according to plan. There's always going to be unforeseen circumstances out of anyones control. However we try to deal with anything like this in a professional manner, keeping you informed along the way. We have a systematic approach to our logistics, which keeps us at the top of our game when covering South Yorkshire.

Bouncy castle hygiene and safety

Our inflatable equipment is all in brand new condition and is kept as clean as humanly possible. We clean our equipment after every hire but we also deep clean at monthly periods. We use a powerful petrol jet wash to remove any built up dirt and get the units looking shiny and new.

We also use D10 cleaner and sanitiser on our equipment which is used in food preparation areas, kitchen surfaces or medical facilities where cleaning and disinfectant is required simultaneously. The solution contains surfactants which target and destroy micro-organisms living in both soft and hard water conditions.

Safety is something we take very seriously at Cream Castles and we run to strict HSE bouncy castle regulations. Including proper anchorage on solid surfaces by drilling and bolting the units down. Stringent testing and risk assessing of our equipment so the units comply with bs en 14960 standards. This year will see all of our inflatables use the PIPA tag system, which gives you all details of each unit online on the PIPA register.

As you can see we run our company to the best standards possible. ​We firmly believe this is why your bouncy castle hire should start with Cream Castles.

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